PEGGY MANN
Senior Director of Administration/Risk Management

Peggy Mann, is a 29 year veteran in the aviation Industry, she began her career in 1978 with American Airlines. During her 18 years with American, she served in various management roles in reservations, passenger service, ramp operations at DFW Airport. As Manager of Customer Service she was responsible for coordinating all activities involving the daily operations of ATO, ticket lift, baggage service, operations training and immediate supervisory staff.

Peggy then accepted a general manager’s position with Globe Aviation Services where she was responsible for over 650 employees and all aspects of Globe’s daily airport operations in addition to airport security for the DFW Int’l. Airport terminals. She was then promoted to Manager Southern Region, where she was responsible for all service operations, customer service delivery, interfacing with FAA/Airline/Airport officials and executive management, budgets, and all aspects of employee relations.

In 1998, Peggy accepted the position of Assistant Vice President Safety, Training, Security and Quality Assurance with AMR Services/ Worldwide Flight Services/Vinci Airport Services. In this leadership role she was responsible for over 100 worldwide station operations, training, safety, security, quality assurance and risk management. In addition to her daily responsibilities with Worldwide, Peggy coordinated the development of a comprehensive safety initiative that reduced worker’s comp cost significantly by implementing standardized training programs, compliance safety audits and a modified work program.

Peggy is a graduate of the University of North Texas with a Bachelor of Business Administration degree, majoring in Business with a minor in Marketing.

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