PEGGY
MANN
Director -Director of Compliance and
Risk
Peggy Mann, is a 29 year veteran in the
aviation Industry, she began her
career in 1978 with American Airlines.
During her 18 years with American,
she served in various management
roles in reservations, passenger
service, ramp operations at DFW Airport.
As Manager of Customer Service she
was responsible for coordinating
all activities involving the daily
operations of ATO, ticket lift, baggage
service, operations training and
immediate supervisory staff.
Peggy then accepted a general manager’s position with Globe Aviation Services
where she was responsible for over 650
employees and all aspects of Globe’s
daily airport operations in addition
to airport security for the DFW Int’l.
Airport terminals. She was then promoted
to Manager Southern Region, where she
was responsible for all service operations,
customer service delivery, interfacing
with FAA/Airline/Airport officials and
executive management, budgets, and all
aspects of employee relations.
In
1998, Peggy accepted the position of
Assistant Vice President Safety, Training,
Security and Quality Assurance with AMR
Services/ Worldwide Flight Services/Vinci
Airport Services. In this leadership
role she was responsible for over 100
worldwide station operations, training,
safety, security, quality assurance and
risk management. In addition to her daily
responsibilities with Worldwide, Peggy
coordinated the development of a comprehensive
safety initiative that reduced worker’s
comp cost significantly by implementing
standardized training programs, compliance
safety audits and a modified work program.
Peggy
is a graduate of the University of North
Texas with a Bachelor of Business Administration
degree, majoring in Business with a minor
in Marketing.
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