Terminal Services

G2 strives to provide a positive first impression when passengers are boarding and disembarking your aircraft.   We accomplish this through insisting all of our employees participate in the G.O.T. service program ensuring excellent customer service when your passengers are leaving or arriving at their destination.

  • Baggage Service Agents
    • These trained professionals assist customers in the baggage claim or retrieval area.  They can help bring your claimed luggage to curbside as well as handle heavy or oversize bags.  They also assure your luggage is your luggage by matching the boarding pass/claim ticket with the luggage tag located on the bag.
  • Ticket Agents
    • Our warm greeting agents welcome your passengers upon arriving to the airport.  They assist them with checking into their flight and checking their luggage, if needed.  After assuring their checked luggage is tagged and sent to the ground handlers, they provide the passenger with a printed boarding pass and direct them toward to security checkpoint.
  • Bus Service
    • G2 provides well trained drivers to shuttle passengers or employee around the airport.  These drivers have an impeccable driving record and receive thorough training before they are allowed to drive.
  • Airline Club Services
    • Only your most valued and VIP travelers have access to your lounge.  We provide staffing to assure they feel special during their stay, however long that may be.  We have the ability to provide customer service representatives, check-in counter representatives, and any other staff needed to give your club the premium quality your passengers deserve.