G2 strives to provide a positive first impression when passengers are boarding and disembarking aircraft. We accomplish this through insisting all our employees participate in the G.O.T. service program ensuring excellent customer service when passengers are leaving or arriving at their destination.
G2 Cabin Cleaning Teams are responsible for overseeing the comprehensive cleaning and security of aircraft interior per aircraft specifications.
Thorough cleaning and disinfecting of aircraft interiors, including turn and overnight aircraft per client and G2 specifications. Each mission includes but not limited to vacuuming, dusting, cleaning lavatory and galley, provision blankets, pillowcases, supplies, remove trash and debris, position seatbelts, clean tray tables and windows, upholstery, and rug exchange.
G2 Secure Staff provides highly trained professionals who quickly and efficiently provide turn-around and overnight services. We understand the importance of an on-time departure which is why we strive to meet a 100% on-time departure rating. Our highly skilled professionals take pride in their work and aim to exceed our customers’ expectations.
G2’s full range of Cargo services are supported with professionals who understand the importance of cargo services and on-time delivery. G2’s current cargo offerings include:
G2 has reorganized and expanded its GSE operation creating 3 divisions, East, Central, and West. We have three refurbishing shops located in Atlanta, Dallas, and Salt Lake City. These locations are staffed with G2 certified overhaul mechanics that can repair or completely zero-time most GSE units.
The addition of mobile mechanics allows G2 to support internal and external operations across the country as needed.
Excellent customer service starts with our front-line professionals. Our colleagues know the importance of effective communication. As a result of this importance, G2 has implemented our G.O.T. customer service training program. This training program, which is administered to every employee in the public eye, entails a variety of useful tools and information needed to provide customer service that surpasses all expectations.
G2 is extremely aware of the importance of airport security services. Every applicant is subject to a thorough background check and a rigorous interview process. G2 provides monthly safety updates and continues to update processes and training as new threats present themselves. It is because we understand the business that we can provide a safe environment to both employees and passengers.
