Congratulations, we successfully just wrapped up a very busy spring break season in a very safe and successful manner. The team worked under some very challenging circumstances yet delivered on our commitments to airline customers across the entire G2 network. The G2 leadership team could not be prouder of our collective accomplishments across all the different service lines we offer across the company. So, now we must continue our pre-summer preparations so we can deliver quality, safe and reliable service to our customers. It is very important to ensure every aspect of our summer plans are well executed to ensure success this upcoming super busy summer season.

Here are some summer readiness focus items

• Safety & Training Compliance
• Good Communication
• Resource Planning
• Ground Support Equipment
• Leadership and Administrative Support
• Comprehensive Employee Hydration Programs
• Uniform Compliance and G2 Brand Presentation

G2 is going through a very exciting time in our company with incredible growth and nationwide expansion. This summer season is expected to be yet another record-breaking season with more flights and customers than handled the last several years. I am confident if we work together, properly prepare, and execute to the best of our ability the future for our company will continue to be even brighter.

Stay safe and healthy, know we appreciate and value every employee at G2 Secure Staff.

    Fernie Lopez                  Vice President –   Airport Operations

With 2023 upon us, G2 is prepared once again to provide our airline partners with the highest level of safety and quality customer service. All indications are 2023 will be the year that the airline industry returns to a normalized operation. The previous three years were filled with uncertainty and significant challenges directly resulting from the pandemic followed by the airline industry’s recovery efforts. Our airline partners have clearly communicated to G2 that the past two-year recovery period is over. The airlines are now focused on their 2023 and beyond growth plans, and G2 will continue to play a key role in those efforts.

G2’s 2023 business plans are centered around our most valuable asset, the people who make up our G2 workforce. At every level and at every one of our 90 airport locations, our people are working together as ‘One Team’. We will continue to grow our company in many areas of airport-related tasks in order to serve our airline partners. This continued growth – along with maintaining our existing contract work – will allow us to provide potential opportunities for those looking to advance their careers.

While 2023 is an exciting year for G2, we all must stay committed to Safety. There is nothing more important to our company than the safety and well-being of every member of our team. Be prepared with a mindset towards safety each and every day you enter your work area. During the past two years, the airlines and their business partners have hired more new employees than in the previous decade, especially in the ground / ramp operations. Therefore, there are significantly more inexperienced people in our workspace. Be aware of your surroundings, limit distractions and always work safely for your well-being and those working around you!

Let’s continue our current success by focusing as ‘One Team’ and enjoy a safe and productive 2023.

           Mark DuPont               Chief Operating Officer

G2 Secure Staff is thrilled to announce that we recently acquired S.A.S. Services Group, Inc. (S.A.S.) and Flight Services and Systems, LLC (FSS). This is an exciting period of growth for G2, and we are now 10,000 employees strong and well-positioned to serve our customers’ needs in any of the more than 85 airports in which we now operate. This accomplishment was made possible because of you, our dedicated team members who put their best foot forward every day to achieve the high standards that our customers have come to expect from G2 Secure Staff.

We wish you and all of your loved ones a very safe and happy holiday season!

       Julie Gostic          President

MSP held an employee celebration on July 12^th to recognize the employees of the month and winning the G2 Coast to Coast challenge. Two employees were recognized for our employee of the month program. Dawitt Tinsae was recognized for the great service that he provides daily as a cart driver.  Reggie Neish was also recognized for his accomplishments in the dispatch area. MSP was the Coast to Coast challenge winner for May. Our complaints and compliments were better than several other stations. The employee celebration included ice cream sundaes and gift certificate drawings. Everyone enjoyed the fun day in MSP.

Teshome Andeta, G2 skycap at MSP, was awarded the most prestigious award at the MSP Airport today (The Dorothy Award).  Each year the Airport Foundation chooses 3 employees who are nominated by their peers.  Two Delta agents nominated Teshome.  This award was named after a lady who spent countless hours serving the passengers of the MSP airport.  He will be honored at the next Airport Managers Council meeting.  At that time, he will also be presented with a check for $1,000.

He humbly accepted the award.  We had also rounded up about 20 of his coworkers to share in the celebration. Ironically enough, one of our Ops Managers, Malik Dago, received this same award back in 2007.

We are very proud of Teshome and glad he’s a valuable part of the G2 Team.  Again, Congratulations for an outstanding performance at MSP airport.

“Super Service” pin displayed on employee

In preparation for the Super Bowl, our team in Indianapolis (IND) has taken on additional training called the “Super Service” training program.  All 111 G2 employees located at IND airport have accomplished this training and preparation work for the security screening procedures they will be performing upon the two team’s arrival and departure at IND airport.  Upon completion of the training, the Super Bowl Committee awarded our employees with a pin and certificate.  Not only do our employees Charter Screen professional

football teams at this location, but they perform other duties such as Cabin Cleaning, Janitorial work, Customer Care Agents and Bag Running.  G2 is very eager and excited for this opportunity and looking forward to taking on the busy crowds that come with such a grand event.

Employees at IND standing in front of their “Super Service” Certificates

G2 takes great pride in maintaining an employee tenure different than the rest.  We have many employees that have been with the company many years and today we celebrate the retirement of Laura Langley, a G2 employee for over 10 years at TPA.  Thank you for everything Laura!

by Michelle Marie Hershey
Vail, CO, Colorado

First of all, I love Vail-Eagle, who dosen’t?! So very beautiful and as I found out, so are many of the citizens. I’d enjoyed an extended stay before and hope to visit friends again soon.

My point is this time I flew in due to an emergency. My friends’ cabin in the sky blew sky high, then burned. Devastating. I had made my return to Houston for about three weeks not knowing what to expect. As it turned out, we couldn’t stay on the land to help with the cleanup due to the ongoing investigation so I found myself at the Vail-Eagle airport.

I had too many bags and asked the skycap with American Airlines for some help. His name is Pat Monahan (G2 Secure Staff) and he certainly went above and beyond the call of duty. My cell was out of juice, so he loaned me his to change my reservation. Then he brought me lunch while I waited. My flight was not until the next morning, so he also brought me a delicious dinner compliments of Mrs. Monahan and even offered their guest room, although I couldn’t impose.

Not only were Pat and Mrs. Monahan exceptionally nice, but everyone I encountered working in the airport was pleasant and helpful. From day and night security to Melvin (I’m pretty sure that’s his name) with a rental car agency who charged my cell. I thank them all, especially Pat Monahan. Outstanding service and care for not only myself, but I observed help and kindness to any other fliers that needed it.

I know this is a bit long but I hope you print it since the Vail-Eagle airport is the best airport ever.

At 57 years of age, I’ve been flying since I was 9 years old and have been in every airport on this continent and then some. It is the best and I sincerely thank everyone there, especially Pat Monahan on August the 7th and 8th of 2010.

Kudos to all.

Michelle Marie Hershey

Copyright 2010 Vail Daily. All rights reserved.