LAX Employee Recognition

G2 Secure Staff would like to recognize Los Angeles International Airport (LAX) wheelchair agent Shahzad Sarfraz.

Recently, a passenger wrote in to say:

“I have never taken the time to pen a letter of satisfaction regarding my travel but felt compelled to given how professional and kind one of your representatives was this morning to my wife and myself.

I had a major knee surgery on Friday and was flying from LAX to Miami this morning with my wife. Shah saw me struggling to walk coming off the escalator and offered to help out. Next thing I know I have a wheelchair and I’m through TSA and at one of the Lounges. He was extremely polite and professional.

Again, I NEVER write these letters, but he was so spectacular with his efforts to help that I wanted Jet Blue to recognize his efforts.”

Keep up the great work Shahzad!