Effective Date: August 1, 2023
Information That We Collect, the Source, Purpose of Collection, and Recipients
Below is a summary of the categories of personal information we collect, where we get it, why we collect it, and with whom we may share it.
|Category of Personal Information Collected||Source||Purpose for Collection||Categories of Recipients
|Identification and contact information: such as your name and surname, title, location, User ID (e-mail address), password, postal address, email address, telephone numbers, or other contact details you may provide to us when you register or update an account, sign up for email communications, join our mailing list, request catalogs or other materials from us||From you||To communicate with you about your account and your requests for information; to enable you to access our services; to provide support in response to your communications with us; to send you updates that may be of interest to you||With related entities; with certain authorized third parties for the purpose of providing specialized services to us (such as helping us to maintain and manage our user information, communicate with our users, service our website, etc.)|
|Information automatically collected from your browser: your browser type, operating system type or mobile device model, viewed webpages, links that are clicked, keystrokes typed, movement of the mouse or pointer, IP address, mobile device identifier or other unique identifier, sites or apps visited before coming to our Site, the amount of time you spend viewing or using the Site, the number of times you return, or other click-stream or site usage data, emails we send that you open, forward, or click through to our Site||From you; from our Site technology’s interaction with your browser or devices when you choose to connect your e-mail account with our system||To improve our Site, customer service, user experience, and services; to create a session replay that shows your visit to our site; to protect the security or integrity of the Site and our business, such as by protecting against and preventing fraud and unauthorized transactions and managing risk exposure, including by identifying potential hackers and other unauthorized users; and, in an aggregated non-specific format, for analytical and demographic purposes||With related entities; with certain authorized third parties for the purpose of providing specialized services to us (such as helping us to maintain and manage our user information, communicate with our users, service our website, etc.)|
|Information automatically collected from your device and internet network: your internet service provider, your internet protocol or IP address, domain names of the computers you use to visit our Site, your operating system and browser used; and the type of handheld or mobile device used, such as laptop or smart phone, log files, URIs (Uniform Resource Identifiers) of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical status code of the server reply (successful, error, etc.) and other parameters concerning the user’s operating system and computer environment, and/or device cookie settings and other device details, such as MAC address||From you and from our Site technology’s interaction with your browser or devices and from service providers who support our fraud detection efforts||To improve our Site, customer service, and user experience; to provide customer service; to make sure our Site technology works properly with your device and make sure you can see and use our Site on the device you are using; for analytical and demographic purposes; to protect the security or integrity of the Site and our business, such as by protecting against and preventing fraud and unauthorized transactions and managing risk exposure, including by identifying potential hackers and other unauthorized users||With related entities; with certain authorized third parties for the purpose of providing specialized services to us (such as helping us to maintain and manage our user information, communicate with our users, service our website, etc.)|
|Other voluntary information: any voluntary information you may provide us in the course of your interactions with us (such as by sending an e-mail or calling us)||From you||To handle your requests and to contact you when necessary or requested, including responding to your questions and comments and providing support; to improve our Site, customer service, and user experience|
|Social media information|
|Sensitive personal information: such as your driver’s license number, state identification card, precise geolocation (if you permit us to obtain your precise geolocation), your racial or ethnic origin, and biometric data; combination of email address, financial account, debit card, or credit card with security or access code, password, or other credentials allowing access to your account||From you||To complete a particular transaction or fulfill a service; to check that the right person is using the right card or account.
To provide offers that may be of interest to you, for analytical and demographic purposes, and to protect the security or integrity of the Sites and our business, such as by protecting against and preventing fraud, unauthorized transactions, and managing risk exposure, including by identifying potential hackers and other unauthorized users.
|With related entities; with certain authorized third parties for the purpose of providing specialized services to us (such as helping us to maintain and manage our customer information, communicate with our customers, service our website, fulfill orders, etc.)|
Information We Collect Automatically
When you visit the Site, we may collect certain information from you by automated means, including your Internet Protocol (IP) address, MAC address, browser type, operating system, device-identifying information, the specific web pages visited during your connection, and the domain name from which you accessed the Site. In addition, we may collect information about your browsing behavior, such as the date and time you visit the Site, the areas or pages of the Site that you visit, the amount of time you spend viewing the Site, the number of times you return to the Site and other clickstream data. We may also use non-personal or aggregated information for statistical analysis, research, and other purposes.
We may combine the information we collect through cookies, web beacons, or other technology tools with other information we have collected from you or information from other sources.
Use of Information
If you sign up for our mailing list, we will send you informational emails about offers of services. At any time, you can “unsubscribe” yourself from our email list simply by clicking the “unsubscribe” button.
Disclosure of Information
Please note that if you voluntarily submit any personal information for posting on the Site, including in the course of uploading a video, the information becomes publicly available and can be collected and used by others, so you should use care before posting information about yourself online.
Retention of Personal Information
We may retain your personal information for as long as necessary to fulfil the purpose for which it was collected or to comply with legal or regulatory requirements. The criteria used to determine our retention periods include: (a) the length of time we have an ongoing relationship with you and provide services, (b) whether there is a legal obligation to which we are subject, and (c) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations). We retain your personal information for up to 7 years following the end of your services or other business relationship in accordance with applicable law.
We maintain reasonable and appropriate measures designed to maintain information we collect in a secure manner. We have taken certain physical, electronic, and administrative steps to safeguard and secure the information we collect from visitors to the Site. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect and we cannot promise, and you should not expect, that your information will be secure in all circumstances.
The Site is not directed to children, nor do we knowingly collect any personal information from children under the age of thirteen without verifiable parental consent. If you believe that a child has provided personal information to us, please contact us promptly as described below, and we will endeavor to investigate and delete such information from our systems. We do not have actual knowledge about selling or sharing personal information of consumers under the age of 16.
Third Party Websites
Your California Privacy Rights
California Business Contact Information
If you are a California resident and we receive your personal information in the form of contact details on our website or otherwise, we may use your contact and business details to maintain our business contacts. For this purpose, we may transfer your contact details to our internal database. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, “CCPA”), you have privacy rights with respect to your business contact personal information.
The processing activity may include the following categories of personal information:
- Your contact information (e.g., name, title, form of address or salutation, address, telephone numbers, email address); and
- Details on your profession (e.g., job title, position, personnel number, place of work, department, qualifications).
This data processing is based on our legitimate business interests. We have a legitimate economic interest in maintaining contacts beyond the initial context and in using them to establish and develop a business relationship and to remain in contact with the parties concerned.
Such business contacts could also be easily processed in our email communications with you and then kept in typical business software, either centrally or on the electronic devices of our employees.
California law provides you with the following rights with respect to your personal information:
- The right to know what personal information we have collected, used, disclosed and sold about you.
- The right to request that we delete any personal information we have collected about you.
- The right to correct inaccurate personal information about you.
When you exercise these rights and submit a request to us, we will verify your identity by asking you to log in to your account if you have one with us. If you do not have an account with us, we may ask for your email address or phone number. We also may use a third party verification provider to verify your identity.
California residents have the right to opt out of the selling and sharing of their personal information and to limit the use of their sensitive personal information. However, we do not sell or share personal information, and we do not collect or use use sensitive personal information, unless we provide you with notice of those additional purposes.
To submit a request to know, correct, or delete, you may call us at 972-483-0200 or email us at ITSupport@g2securestaff.com.
We will respond to your request in compliance with the requirements of applicable laws. Please note that we are only required to honor California requests to know twice in a 12-month period.
You may permit an authorized agent to submit a request to know or to delete your personal information. If we receive a request on your behalf, we will ask that person to give us proof that you gave that person written permission to make a request for you. If that person does not provide us with written proof, we will deny their request so that we can protect your personal information.
We generally do not use automated decision-making technology, as that term is defined by state privacy laws. If we make use of automated decision-making technology, you will be informed through a separate privacy notice.
California law also permits our users who are California residents to request certain information about our disclosure of personal information to third parties for their own direct marketing purposes during the preceding calendar year. This request is free and may be made once a year. To make such a request, please write to us as described below in “Contact Us.”
Visitors from Outside the United States—Cross-Border Transfer