Entries by admin

LAX Passenger Appreciation Letter

G2 Secure Staff would like to recognize our Los Angeles International Airport (LAX) station employee Rheema Sierra. Recently, a wheelchair customer from Southwest Airlines wrote into our station after receiving excellent service from Rheema. The customer wrote: “Just wanted to thank assistant Rheema who helped me move my father-in-law with a wheelchair across LAX International […]

ABQ Employee SOAR Award

G2 Secure Staff would like to recognize and congratulate Albuquerque International Airport (ABQ) station employee Jeremey Ewert. Jeremey was recently presented with an Alaska Airlines SOAR Award for spotting an aircraft winglet issue during his walk around. Jeremy immediately notified the Captain, who contacted maintenance. Great job Jeremy!

BOS Employee Recognition

G2 Secure Staff would like to recognize Logan International Airport (BOS) station employees James Pierre, Charlene Charles and Axel Silva. One of our greatest strengths as a G2 team in BOS is the remarkable diversity of our staff – more than 60 countries are represented proudly by our team members here! For this reason, the airport […]

G2’s August Safety Hero

G2 Secure Staff would like to recognize Montrose Regional Airport (MTJ) station Below Wing Supervisor Daymon Brown as this month’s G2 Safety Hero. Daymon maintained the safety and well-being of our ground crew, flight crew and passengers with his textbook handling in preventing a near severe accident. Daymon spotted a fuel truck driving towards the Lead Line he was […]

G2’s Safety and Risk Departments Keeping Safety First

With two-thirds of 2023 already in the books, G2 continues to strive for a safe work environment. Safety will always remain our top priority and a successful risk program helps us to achieve this goal. G2’s Safety and Risk Departments work hand in hand daily to manage our stations risk and exposure. As we experience […]

IND Passenger Thank You Note

G2 Secure Staff would like to recognize Indianapolis International Airport (IND) station employee Natasha Fields. After assisting a customer during a recent wheelchair push, the customer wrote in to say: “I just want to thank you, your employee Natasha Fields at Indianapolis International Airport. Not only did she get me through the airport, but she […]

Local School Field Trip to GTR

G2 Secure Staff would like to recognize our Golden Triangle Regional Airport (GTR) team, along with Delta Air Lines and Endeavor Air, for making a local school’s 2nd grade field trip, one they will never forget. The wonderful Flight Attendant pinned each child with their first set of wings, and the Captain and First Officer […]

Attention To Detail

G2 Secure Staff would like to recognize Boston Logan International Airport (BOS) station Sr. Supervisor for Ramp Operations, Dorando Smith. During a recent walkaround, Dorando spotted a bald spot on a wheel tire. He immediately contacted maintenance, who came to swap it out. This was an outstanding catch by a professional who takes every detail […]

DTW Delta Expansion

G2 Secure Staff would like to celebrate the successful expansion of G2’s Delta Air Lines Cabin Service, LAV, Wide Body and Warehouse Operation at Detroit Metropolitan Airport (DTW). The G2 DTW operation supports Delta Air Lines and their alliance partners, Air France and Aero Mexico. Congratulations and keep up the great work team!

Alaska Airlines SOAR Award

G2 Secure Staff would also like to recognize El Paso International Airport (ELP) station employee Omar Lopez for his quick action and attention to detail. Omar has also been awarded the Alaska Airlines SOAR (Safe Operations Award & Recognition) Award. During a recent last-minute gate change, Omar noticed that the new gate would not be […]

LAX Passenger Thank You Note

G2 Secure Staff would like to recognize our Los Angeles International Airport (LAX) station employee Emilie Guyton for going the extra mile with a wheelchair passenger. The passenger was so pleased, they wrote in to thank Emilie for her wonderful service. The passenger wrote: “I wanted to commend Ms. Guyton for her going the extra […]

IND Employee Recognition

G2 Secure Staff would like to recognize Indianapolis International Airport (IND) wheel chair agent Natarsha Pickens. Recently a customer wrote in to say this: “My wife & I were airline travelers on Southwest Airlines last Thursday. We were assisted by Tasha Pickens, an Airport Wheelchair Support person. Ms. Pickens served us above & beyond the […]

Stopping The Process

G2 Secure Staff would like to recognize Miami International Airport (MIA) supervisor Losmy Mancha. Losmy’s due diligence and attention to detail, stopped the process to immediately address and correct a safety hazard. Losmy identified a fuel leak during a push back and stopped the push to address the hazard. It was later discovered that the […]

Doing It Right

G2 Secure Staff would like to recognize Will Rogers World Airport (OKC) ramp agent Josana Samuel. Josana very likely prevented a Break-Away scenario upon Push-out by “Doing it Right” and checking the towbar connection. Josana reconnected the towbar and re-checked the connection again to make sure everything was safe. Josana did everything exactly right, and […]

Investing In Our Employees

This edition of “G2 People News” finds us mid-way through 2023 and looking forward to a safe and productive second half of the year. Congratulations to our field teams for a very successful start to the year. What makes us successful is engagement with our employees, training, mentoring, and celebrating our successes while also identifying […]

Preparing for a Successful Summer Season: Focus on Safety, Communication, and Growth at G2 Secure Staff

Congratulations, we successfully just wrapped up a very busy spring break season in a very safe and successful manner. The team worked under some very challenging circumstances yet delivered on our commitments to airline customers across the entire G2 network. The G2 leadership team could not be prouder of our collective accomplishments across all the different service lines […]

G2’s 2023 Focus: Safety, Growth, and Unity for a Productive Year

With 2023 upon us, G2 is prepared once again to provide our airline partners with the highest level of safety and quality customer service. All indications are 2023 will be the year that the airline industry returns to a normalized operation. The previous three years were filled with uncertainty and significant challenges directly resulting from […]